At the CIPD Recruitment and Retention Expo last week week Graham Martin of the University of Glasgow presented the CIPD’s recent research on
HR and web 2.0. The talk was advertised as “Web 2.0 and social networking in HR: latest CIPD research”. The presentation was oversubscribed with more than 100 eager listeners, including fellow bloggers and web 2.0 enthusiasts
Peter Gold and
Andy Headworth.
When Graham asked the audience how many were using Web 2.0 technologies only six hands went up.
After all the
negative press about the lack of adoption of Web 2.0 technologies in HR, we were all waiting for more of the same news.
And we got it.
Surpise, surprise. There are very few examples of companies using Web 2.0 technologies such as blogs, social networking and wikis in HR. IBM and Cisco dabble in
SecondLife and T-mobile uses Facebook. Blogs seem to be the most popular, with the
Microsoft Jobs Blog mentioned as the most popular example.
What do all these companies have in common? They are technology companies and technology companies are consistently
early adopters.
What Graham did say is that there is hope. They found it was a two or three stage adoption process – once companies got over the initial barrier of what he termed the “mouthing off stage” -- where the employees go crazy with their new found freedom to voice their opinions-- they realized the advantages.
This made me think about a recent customer visit where the subject of RSS feeds came up. As we explained what an RSS feed was and how they could be used recruiting, we got a blank stare from our customer. Clearly, the mass market is not ready.
But they will be, sooner rather than later. Remember back in 1998, when there wasn’t a chance in heck that you would type your credit card details on a web site and
purchase something?
I'd like to hear from you. Why do you think HR is hesitant to adopt web 2.0 strategies for recruiting?
-Susanna
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