Talent Cloud Network

Susanna Cesar

Why is recruitment is slow to adopt Web 2.0 technology?

At the CIPD Recruitment and Retention Expo last week week Graham Martin of the University of Glasgow presented the CIPD’s recent research on HR and web 2.0. The talk was advertised as “Web 2.0 and social networking in HR: latest CIPD research”. The presentation was oversubscribed with more than 100 eager listeners, including fellow bloggers and web 2.0 enthusiasts Peter Gold and Andy Headworth.

When Graham asked the audience how many were using Web 2.0 technologies only six hands went up.
After all the negative press about the lack of adoption of Web 2.0 technologies in HR, we were all waiting for more of the same news.

And we got it.

Surpise, surprise. There are very few examples of companies using Web 2.0 technologies such as blogs, social networking and wikis in HR. IBM and Cisco dabble in SecondLife and T-mobile uses Facebook. Blogs seem to be the most popular, with the Microsoft Jobs Blog mentioned as the most popular example.

What do all these companies have in common? They are technology companies and technology companies are consistently early adopters.

What Graham did say is that there is hope. They found it was a two or three stage adoption process – once companies got over the initial barrier of what he termed the “mouthing off stage” -- where the employees go crazy with their new found freedom to voice their opinions-- they realized the advantages.

This made me think about a recent customer visit where the subject of RSS feeds came up. As we explained what an RSS feed was and how they could be used recruiting, we got a blank stare from our customer. Clearly, the mass market is not ready.

But they will be, sooner rather than later. Remember back in 1998, when there wasn’t a chance in heck that you would type your credit card details on a web site and purchase something?

I'd like to hear from you. Why do you think HR is hesitant to adopt web 2.0 strategies for recruiting?

-Susanna

Add a Comment

You need to be a member of Talent Cloud Network to add comments!

Join Talent Cloud Network

Peter Gold Comment by Peter Gold on June 25, 2008 at 11:38am
Great, the discussion is live and waiting!
Lis Wilson Comment by Lis Wilson on June 25, 2008 at 11:35am
Look forward to putting my "bit" in and seeing if I can improve my time management....
cheers Peter
Peter Gold Comment by Peter Gold on June 25, 2008 at 10:59am
Lis

That's an interesting question re sales performance but have to admit to not being entirely sure on exactly what you mean. I'd like to get some discussion going on this point though so will start a new Discussion on this topic and see what feedback we get.
Lis Wilson Comment by Lis Wilson on June 25, 2008 at 9:41am
There are some interesting stats on the CIPD 2008 Recruitment, Retention and Turnover survey on the Web 2.0 issue. Some of the reasons recruiting companies are slow to adopt include:-

lack of best practice examples and guidelines when it comes to using the technology and concerns from damaging employer brands.

It highlights Jon's point about Gen Y, with 51% of of orgs planning to use Web2.0 to target grads.

Also an interesting read for other areas...

http://www.cipd.co.uk/subjects/recruitmen/general/_recruitretnt.htm

Have to agree with the Devil on alot of points - it can consume your day - bookmarks and google reader making life a bit easier - but has anyone any tips on keeping sales performance high whilst promoting and managing all the web 2.0 recruitment technology?
Jon Malbon Comment by Jon Malbon on June 24, 2008 at 4:02pm
Im a big fan of the web 2.0 technologies. Im a bit of a forum junkie and enjoy reading blogs like Peters and Andys. I don't think HR have ever been at the forefront of technology though and unless there is a 'Pioneer' within your company/dept to push these ideas forward then the emergence of them won't be seen until a lot of others start doing it.

The impression I get is that the blogs (for example) can often become a distraction from your work - internet arguing of which I am a culprit ! which in turn leads to less productivity. They are also reducing the need for meetings -which face to face a solution may be thrashed out a lot quicker - albeit not in your own time - which is the advantages of blogs etc..

If we are talking about recruiting, then I think there is a lot of Web 2.0 that goes unseen. For example our careers site may not look super-up-to-date (at the moment !) but we still have CSS, RSS and Ajax in parts - these are 2.0 stuff. We'll have social bookmarking shortly as a quick and easy to do. But again - HR will take time to watch what other do first. I think Graduate sites will be the first to adopt Web 2.0 as this is the ideal landing pad to talk to (Gen Y) people in thier own language.
Peter Gold Comment by Peter Gold on June 24, 2008 at 3:15pm
Jon

The work/personal split will need to remain and we will see separate business networks e.g. Linkedin, this site(!) and personal sites such as Facebook. Most people I know have personal/work phone numbers and e-mail addresses and have different discussions with different groups of people on each. People already have discussions and networking activities at work; they are just very small groups with little information sharing as it is not an easy thing to do. Internal networks will help internal comms as will blogs, wiki's etc.

That devil does make some useful points as ever :>)

Rosie, you are right, most organisations are slow to adopt to new ideas. Not always down to fear, sometimes down to size and ability to change quickly or just not something they want to do; Steve Ballmer of Microsoft still does not have a blog!
Rosie Sherry Comment by Rosie Sherry on June 24, 2008 at 11:55am
I don't think it is just HR who are slow to adopt. Generally organisations are slow to adopt technology. They wait for the masses to use them, then try them out themselves. Perhaps alot of it is the fear of trying new things.

Another thing is these things take time. It's easy to say to start a blog, do a wiki, try a community. The technology is there to implement these things, but it takes months and years to actually see the change that it can make.

The technology makes it possible, the technology is there, but change comes from within. Change is the hard part and what scares most people away.
Jon Malbon Comment by Jon Malbon on June 23, 2008 at 4:41pm
Devils advocate on/

Is it all really necessary? Facebook, Linkedin, Flickr, Twitter - are they not just fads that will be gone tomorrow ? Do we really want to mix personal lives with work lives?

Bloggings/Wiki ? Do you want to monitor this thing all day? Have you seen the anti-company groups on Facebook. Do you have time to waste on idiots that are just going to publically slate your company - on your corporate site?

Do we not just need a good ATS? Afterall press coverage or mainstream brand marketing has attracted us to work for the brand - not a budget careers campaign?

\Devils advocate off

Get the latest posts by e-mail!

Enter your e-mail address:


Delivered by FeedBurner

Birthdays

Birthdays Today

© 2010   Created by Peter Gold on Ning.   Create a Ning Network!

Badges  |  Report an Issue  |  Privacy  |  Terms of Service